Shipping Policy

Most orders are handmade, carefully wrapped, and shipped within 3-5 working days, but since the floral and crystal series are 100% handmade, these items may be shipped within 5-7 working days.Once your order is shipped, you’ll receive a confirmation email with your tracking number.

Please note that some orders may be subject to customs inspection, which may cause your package to appear pre-opened or result in additional charges and delays. Oh My Gem is not responsible for customs-related issues, shipping delays, or unforeseen events after dispatch.